Ask Roger: Intuos’ AI-Powered Assistant Simplifying Aviation Software Adoption
From intelligent assistance to flight data analysis: Intuos is investing in Artificial Intelligence to make technology increasingly accessible, intuitive, and seamlessly integrated into aviation operations.
Adopting a new software platform is often a challenge for aviation organizations. Switching systems involves more than migrating data and processes: it also means helping people become familiar with new functionalities and ways of working.
To address this challenge, Intuos has developed Ask Roger, an AI-based virtual assistant designed to facilitate the use of The Manager©, the integrated platform for managing aviation activities.
An AI Assistant That Teaches While You Work
Unlike a traditional chatbot, Ask Roger goes beyond simply answering users’ questions or retrieving information from documentation. Trained on application manuals and specific operational procedures, it can guide users step by step through their daily tasks.
Its responses combine natural language explanations with screenshots of the software interface, highlighting the relevant fields and showing users exactly which actions to take.
The goal is to make learning an integral part of everyday operations, reducing the need for traditional training and making the transition from other management platforms smoother and easier.
“Switch Software. No Worries.” is the message that captures this vision: turning technological change into an opportunity rather than a barrier.
Artificial Intelligence That Continuously Evolves
Ask Roger is designed to evolve alongside The Manager© platform.
Whenever new functionalities are introduced or the user interface is updated, the assistant’s knowledge is refreshed and validated through a structured testing process. This includes testing both new and previously validated questions, across multiple languages.
This approach ensures that the assistant’s knowledge remains aligned with the ongoing evolution of the software.
The development roadmap also includes a progressive expansion of Ask Roger’s capabilities: moving from today’s procedural guidance toward increasingly contextual and interactive assistance, with the longer-term potential to introduce AI agents capable of directly supporting the execution of authorized operations.
A Dedicated AI Infrastructure to Develop New Capabilities
Ask Roger is also part of Intuos’ broader Artificial Intelligence strategy.
The company has developed a dedicated computing infrastructure powered by NVIDIA technologies and advanced language models, enabling it to manage AI applications internally and develop new analytical capabilities.
This infrastructure is designed to support two complementary areas: intelligent assistance for users of its aviation management platform, and the automated processing and classification of data collected by Intuos’ proprietary flight monitoring devices.
The second area is particularly strategic. Applying Machine Learning techniques to aircraft data will support the development of increasingly sophisticated models for maneuver recognition, significant event detection, and operational condition analysis.
Towards a New Generation of Aviation Intelligence
Intuos’ vision goes far beyond introducing a chatbot into an aviation management platform.
The ambition is to build an ecosystem where Artificial Intelligence, flight data, and operational processes work together, transforming information into actionable insights that support better decision-making.
Ask Roger represents an important first step in this evolution: an AI-powered technology that does not replace aviation professionals’ expertise, but makes knowledge more accessible and easier to apply in everyday operations.
It is part of a broader journey toward making general aviation increasingly digital, efficient, and data-driven.
